Email

Emailer™

Is your email marketing timely? Is it personalized based on a customer segmentation, historical transactions, online search results and abandoned shopping carts to make the recommendations to your customers during their research and purchase cycle?

Tactics:

Behavior based Personalized Email Marketing, post purchase Incremental Sales Driving (ISD™) recommendations, online search follow-up recommendations and shopping cart abandonment follow-up recommendations

Technologies:

Emailer™ is today’s most sophisticated email personalization marketing program in the marketplace. Customers will receive meaningful, personalized emails based on purchase history, browsing sessions and abandoned carts.

Mobile Phone

Mobiler™

Are you leveraging your data and seizing sales opportunities by creating relevant, behavioral based interactions with your customers using the mobile channel?

Tactics:

GPS location based traffic driving offers, behavioral based notifications and Web/Email/Mobile cross channel strategies

Technologies:

Mobiler™ provides a personalized customer experience and incremental sales driving results with this mobile application. Create a customized mobile interface and a new customer touchpoint to communicate with your customers via their preferred channel(s).

In-Store(POS)

Check-out Pro™
Sales Consultant Scriptor™
Planogrammer™

Is your Retail Store converting sales at key touchpoints?

Tactics:

Planogramming, shelving allocations, end caps, store front, check-out counter, personalized customer shopping experience, personalized shopper’s assistance program

Technologies:

Check-out Pro™ is the ultimate Tool for every POS Checkout Counter. It is a real-time data intelligence driven POS interface that stimulates incremental sales purchases.

Sales Consultant Scriptor™ is a mobile phone application that provides sales consultants with real-time actionable data to provide first-rate customer service to each and every identifiable customer. These robust customer datapoints provide the insights to drive incremental sales and guide the sales staff to anticipate the needs of your customers for that VIP level treatment every customer appreciates resulting in increased customer engagement and loyalty.

Planogrammer™ is a highly advanced retail floorplan diagnostic and planning software that uses the proprietary ISD™ technology to outperform traditional planogramming methodologies. Update your retail floorplans using ISD™ technology to optimize your business goals based on the unique needs of each store or store segmentation strategy.

Direct-Mail

Direct Mailer™

Are you sending relevant and meaningful communications to your customers?

Tactics:

Personalized mailings, product bundling and product recommendations, post purchase follow-up recommendations, drive incremental sales, drive more profitable transactions

Technologies:

Direct Mailer™ is a personalized, customer-centric retention software that drives traffic, repeat purchases and incremental items in the basket to deliver business results with or without discounting. It provides each customer with specialized messaging and content that drives customer engagement, loyalty and life-time value.

Catalog

Cataloger™

Are your customers viewing or throwing out your catalogs?

Tactics:

Cover pages, promotion & product bundle pages, customer segmented catalog templates, catalog/direct mail personalization

Technologies:

Cataloger™ is a data-driven, personalized catalog building software driven by ISD™ to deliver superior business results. The Cataloger™ software is easy to use and produces professional, high-quality printer-ready catalog templates.

Call Center

Call Center Scriptor™

Is your call center script optimized to drive business results?

Tactics:

Inbound and outbound call scripts, up-sell / cross sell strategies, incremental sales calls, outbound call center sales technology

Technologies:

Call Center Scriptor™ is our proprietary and patented Call Center Interface Solution to enhance and guide inbound and outbound communications. It provides a platform and guided content for Call Center Representatives to deliver the best, consistent, unfragmented customer service your customers appreciate and expect from a best-in-class retailer.

In-Home

In-Home Scriptor™

Is your home delivery touchpoint an opportunity for the customer to ask installation questions and make additional purchases?

Tactics:

Up-sell / cross-sell technology system, most valuable consumers (MVC) identification and product recommendations

Technologies:

In-Home Scriptor™ is a mobile phone application that provides the In-Home Delivery Consultants with real-time actionable data to better provide first-rate customer service to each and every delivery customer. These robust customer datapoints provide the insights to drive incremental sales and guide the sales staff to anticipate the needs of your customers for that VIP level treatment every customer appreciates, increasing customer loyalty.